Q1. After upgrading Apple Music Converter, the registration code is invalid. What happened?

Sorry for the inconvenience. Recently we upgraded our software to TuneFab Apple Music Converter and the database which cause the registration code invalid.

If you encountered the problem, please tell us which version of the program you have bought (Windows or Mac), your order number and the email address you used to purchase the program. We will send a new license code to you for free. You can contact us via support@convertanymusic.com or support@tunefab.com

Q2. How do I register Apple Music Converter with registration code provided?

Launch Apple Music Converter, then click on "Activate". you will get the registration window. Copy and paste the Activation Code into the registration popup dialog.

Activate Apple Music Converter

Input Activation Code

Q3. What kind of audio files can be converted by Apple Music Converter?

Apple Music Converter is compatible with any files that can be played on your iTunes, both audio and video files.

Q4. What output format does Apple Music Converter support?

Apple Music Converter supports up to 9 output formats including MP3, AC3, AAC, AIFF, AU, FLAC, M4A, M4R, and MKA.

Q5. Can Apple Music Converter convert unprotected audio files?

Yes, it also supports converting unprotected audio files, like MP3, AAC, AC3, AIFF, AU, FLAC, WAV, M4A, M4R, MKA and more.

Q6. Is it possible to convert audiobooks (M4B, AA, AAX) files to MP3?

Yes, Apple Music Converter supports convert audiobooks (M4B, AA, AAX, and etc.) files to MP3.

Q7. Apple Music Converter can also convert iTunes movies, TV Shows, and Podcasts, right?

Yes. It not only converts music between different formats but also extracts audio files from iTunes videos with high quality and speed.

Q8. How can I configure the converting as I like?

Click "Options" button in the main interface of the program, then you will see a window as below. Here you can set custom conversion speed for audio conversion, set custom format for output file name and more.

Preference Settings

Q9. How to organize the output audio into Artist / Album folders?

Before converting, please click the "Option" button on the top-left corner. And then check the box of "Set custom format for output file name". Then you can customize the output file name and organize them easily.

Set Custom Output File Name

Q10. Where can I get the converted files?

The default output folder is C:\Users\User Name\Music\Ondesoft iTunes Converter. You can change the folder as you like.

Choose Output Folder

Q 11. Why do I see "PlayErr" when converting?

If you see this error, please try to authorize iTunes on your computer again. On your iTunes, click Account > Authorizations > Authorize This Computer... Then, log in with iTunes with Apple ID and password again and restart Apple Music Converter.




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iPhone®, iPad®, iPod®, iTunes®, Apple Music®, and Mac® are trademarks of Apple Inc., registered in the U.S. and other countries. Our software is not developed by or affiliated with Apple Inc.